“TRO is an amazing partner with which to do business. Their staffing associates and the leadership structure to support them is knowledgeable and very well organized. As a partner, they are proactive and quickly respond when necessary. I appreciate their partnership in helping us grow our business. Through their staffing and training support in a major national retailer, they have enabled us to both increase our business year-over-year in the high double digits and help all our customers gain access to the best products, plans and value on the market and stay connected to the people who matter most in their lives.”
Kim Algya Channel Director, National Retail Accounts
“The Retail Outsource was hired to staff and run the Smart Home operations, but they added much more value than that. The Smart Home, in select Home Depot stores across the country, requires a large degree of sophistication from its staff . We needed sales people who could sell advanced technological products and services, like wireless communications, home theater systems, HDTV, and technology that controls almost everything in your home. The Retail Outsource staffed all of our Smart Home operations with professional people who exceeded their sales goals and developed reporting and procedures to streamline the business practices.”
Mark Amos Smart Home
“On behalf of Target Corporation and the Electronics Division, we want to thank Retail Outsource for an outstanding effort over the last 9 months.
Our stores team feedback has been very positive and supportive. They saw many benefits from having specialized staff in stores and learned many insights into how to make the guest experience stronger. Our post-paid business saw significant lifts having you in stores and many other areas of electronics also realized financial benefits. Your corporate team constantly strived to improve results and guest experience through new and innovative tactics.
In was a pleasure working with Brett, Tyler, Jake and Michael and rest of The Retail Outsource staff. Please pass along our heartfelt thanks to the Retail Outsource staff in stores from all of us at Target.”
Jake Langner Wireless Communications Merchant
“ We engaged Brett Beveridge of The Retail Outsource to serve as RadioShack’s acting Senior Vice President of Wireless. At the time, the wireless category represented over $2.5 Billion in revenue and was a major focus of RadioShack’s overall business strategy. Brett and his team created and began to implement a comprehensive plan that addressed all aspects of improving our sales and activation performance in over 6500 RadioShack retail locations across North America. This multi-pronged strategy included the procurement of new products and services, improved relations with our suppliers, enhanced customer service policies, additional field infrastructure, and a revised sales associate compensation plan. We are delighted to have worked with The Retail Outsource and I am pleased to say that their extensive experience in the wireless and retail arenas served us well during their time with us.”
Jim Hamilton Executive Vice President
“I have worked with Brett Beveridge and team over the past ten years in a variety of capacities, including running the NEXTEL National Retail Program which dealt with customers such as Wal-Mart, Office Depot, Staples and others. With his team, he also added 600 expansion sites over a 3 year period, and they were able to meet all the company criteria to help us add new stores. They are very skilled in both retail as well as wireless, and also in real estate. Very versatile, very highly motivated…I can’t say enough good things about their capabilities.”
Mark Adams VP of Retail Distribution (former)