Joint Forces Create Best-In-Class Wireless Retail Services
MIAMI and LAS VEGAS – January 11, 2012 – Brightstar Corp., a global leader in services and solutions for the wireless industry and The Retail Outsource (TRO), and Mobile Insight, have joined forces to provide clients with a comprehensive package of retail services. Each company brings best-in-class expertise in their respective specialties delivering customers a… more →
Mike McCall caught giving great customer service
A big thank you goes to Mike McCAll at Tiger Direct for giving great customer service! A client wrote, “I visited Tiger Direct on 1/11/2012 I was met by an associate named Mike McCall right away. I told him that I was looking to purchase a new computer and he let me know that this… more →
Join us at CES!
Join us during the Consumer Electronics Show (known to all you industry buffs as CES) January 10 – 13 in Las Vegas, NV. The TRO team will be meeting and brainstorming with some of the largest and most powerful minds in the CE and wireless space during this phenomenal event. If you’d like to schedule… more →
Outstanding Job Vanessa!
The Retail Outsource is proud of all of our great associates across the 44 states we serve but want to highlight another exemplary employee. Thank you Vanessa for embodying the TRO brand and providing exceptional customer service. ——————– This [email] is in reference to my store experience in Jefferson, GA Sunday, December 4th. On Saturday… more →
TRO & NSU Join Forces
The Retail Outsource and Nova Southeastern University join forces CEO, Brett Beveridge invited to join Ambassadors Board at NOVA The Retail Outsource and CEO Brett Beveridge is proud and excited to join forces with Nova Southeastern University (NSU) as a part of their Ambassadors Board. Invited to be on this prestigious board Mr. Beveridge will… more →
Another Great CompUSA Associate: Lazaro Perona!
Congrats and thanks for all your hard work and exceptional customer service to CompUSA associate, Lazaro Perona. He was caught going and beyond to solve a customer problem. We can’t thank you enough and are proud to have you as part of our T-ROC team! ——————- “I went into the Compusa, Kendell Drive this morning… more →
TRO CEO Brett Beveridge takes part in “U.S. Entrepreneurs’ Rise to the Top” Study
Brett Beveridge was honored to participated in the academic study, “U.S. Entrepreneur’s Rise to the Top,” being study being conducted by social scientists at Florida International University (FIU) in conjunction with FIU’s Center for leadership, Center for entrepreneurship, and funded by the Kauffman Foundation. Under the direction of lead researcher Dr. Eaton, the study examines… more →
Bringing Value to Our Clients: A Success in Jefferson, GA
The Retail Outsource would like to congratulate and thank our hard-working team in Jefferson, Georgia! They have created amazing things in a challenging environment for TigerConnect Center by embracing enthusiasm and determination to succeed. The story goes… Unbeknownst to the staff and its future shoppers, a destination TigerDirect store was coming to the crossroads of the… more →
Knowledge, patient and a great attitude: Brian Starnes!
The Retail Outsource (TRO) would like to say a sincere thank you to Brian [Starnes] our very talented and appreciated Walmart Woodstock, GA associate! We’ve received yet another compliment on your amazing product knowledge and great customer-focused attitude! Great job Brian and keep up the good work! [Letter received Oct. 2] Dear sir: Just… more →
Attitude of patience, perseverance and respect: Leah Myers
This letter is in appreciation for Leah Myers, manager of the wireless center inside the Warsaw, Indiana store. Earlier my husband purchased a Virgin Broadband USP for our laptop. We could not get the laptop to connect therefore we went to the wireless center in Walmart. Leah was very courteous and dedicated in helping us… more →