Mike McCall caught giving great customer service
A big thank you goes to Mike McCAll at Tiger Direct for giving great customer service! A client wrote, “I visited Tiger Direct on 1/11/2012 I was met by an associate named Mike McCall right away. I told him that I was looking to purchase a new computer and he let me know that this… more →
Outstanding Job Vanessa!
The Retail Outsource is proud of all of our great associates across the 44 states we serve but want to highlight another exemplary employee. Thank you Vanessa for embodying the TRO brand and providing exceptional customer service. ——————– This [email] is in reference to my store experience in Jefferson, GA Sunday, December 4th. On Saturday… more →
Another Great CompUSA Associate: Lazaro Perona!
Congrats and thanks for all your hard work and exceptional customer service to CompUSA associate, Lazaro Perona. He was caught going and beyond to solve a customer problem. We can’t thank you enough and are proud to have you as part of our T-ROC team! ——————- “I went into the Compusa, Kendell Drive this morning… more →
Bringing Value to Our Clients: A Success in Jefferson, GA
The Retail Outsource would like to congratulate and thank our hard-working team in Jefferson, Georgia! They have created amazing things in a challenging environment for TigerConnect Center by embracing enthusiasm and determination to succeed. The story goes… Unbeknownst to the staff and its future shoppers, a destination TigerDirect store was coming to the crossroads of the… more →
Knowledge, patient and a great attitude: Brian Starnes!
The Retail Outsource (TRO) would like to say a sincere thank you to Brian [Starnes] our very talented and appreciated Walmart Woodstock, GA associate! We’ve received yet another compliment on your amazing product knowledge and great customer-focused attitude! Great job Brian and keep up the good work! [Letter received Oct. 2] Dear sir: Just… more →
Attitude of patience, perseverance and respect: Leah Myers
This letter is in appreciation for Leah Myers, manager of the wireless center inside the Warsaw, Indiana store. Earlier my husband purchased a Virgin Broadband USP for our laptop. We could not get the laptop to connect therefore we went to the wireless center in Walmart. Leah was very courteous and dedicated in helping us… more →
TRO employee spotlight: Christina W., Market Trainer, Nashville
Our training provides retailers’ team members the confidence they need to effectively do their job. TRO employee spotlight: Christina W., Market Trainer, Nashville The first time I walked into the store the team members admitted that they hid in the toy section because they didn’t know enough about the wireless product to talk to the… more →
Team Woodstock Provides Exceptional Customer Sales Experience
Almost every customer that deals with TRO’s sales team in the Woodstock, GA location leaves with a giant smile. The Retailer associates are very eager to work with us to provide a seamless sales process for the customer. We have been told that we’ve brought the Retailer’s cell phone buying experience to a whole new… more →
