Viewing All: Case Studies



Outstanding Carrier RAE’s

The Retail Outsource employs a team of brand evangelists and retail account executives to call on national retail locations on behalf of a carrier in key markets. The TRO team has enjoyed tremendous success and exponential growth with the carrier, in fact TRO has doubled the project in the first six months! Additional successes include:… more →

A Partnership to Pilot a New Concept

Home Depot was interested in exploring a new concept in their stores, known as Smart Home, and asked The Retail Outsource to help them staff and manage it, while also consulting with them on product mix analysis and sales process standards. This initiative was a 2,000 square foot store-within-a-store that included LCD-TVs, home theater systems,… more →

Multi-Vendor In-Store Sales Program Yields Tremendous Results

The Retail Outsource was engaged to sell wireless products and services in key Target locations 7 days/80 hours per week, in a brand-agnostic arrangement. This financial model allowed each provider to split our costs between them. Due to 1000%+ sales increases, higher guest satisfaction scores and store management endorsements, the scope of the project was… more →

Specialized Wireless Sales in a National Retailer

The Retail Outsource was contracted by a large national retailer and their key wireless carrier vendors. By recruiting, hiring, training, and managing our in-store sales associates to high performance, all parties have seen—and continue to see—a tremendous increase in sales and all other key metrics, including ARPU, attach rates and feature sales. In addition to… more →